icorp
1 year ago
Bilingual Service Desk Coordinator
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Company information
- Company
- icorp
- Location
- México Mexico
- Posted
- 1 year ago
Job description
Have you had experience coordinating teams of Service Desk? We're looking for you!
Main activities and responsibilities:
SUPERVISE AND COORDINATE daily operations of Service Desk
LEAD the work team
MANAGE incidents and requests
MANAGE internal resources
STRATEGIC planning for improvements
You'll have the opportunity to SUPERVISE AND COORDINATE a work team with a global company, give you the chance to start a new adventure and live our experience.
Requirements
2 years of experience in similar role
Advanced English (C1) will be evaluated
KPI creation knowledge
ITIL knowledge
Benefits
Quarterly bonus focused on results.
Required skills
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