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NOVOTEL

1 year ago

Bilingual Receptionist

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Company information

Company
NOVOTEL
Location
Brasil Brazil
Posted
1 year ago
View all jobs at NOVOTEL

Job description

Objective of the main job:

Receiving guests/customers, providing diverse information and fulfilling check-in and check-out procedures, meeting excellence standards in service and brand.

Main Responsibilities and Accountabilities:

  • Receive guests/customers at the counter or by phone, identifying them and providing various information and explanations (reservations, flight confirmation, addresses/phone numbers of locations, complaints etc).
  • Fulfill check-in and check-out procedures, ensuring accuracy and efficiency.

Required skills

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