FAIRMONT
9 months ago
Bilingual Guest Service Agent ( Part-Time )
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Company information
- Company
- FAIRMONT
- Location
- Canada, Ontario, Ottawa region, Ottawa Canada
- Posted
- 9 months ago
Job description
Job Description
Reporting to the Front Desk Manager and Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
- Provide outstanding service to our internal and external guests
- Assist with tour check-ins and greet the tour guide and groups when required
- Generate reports for other departments in the hotel
- Key member of crisis & emergency team
- Register and checkout hotel guests
- Act as an ambassador of Fairmont Château Laurier
- Greet, check in and settle guest accounts while ensuring all service standards are followed
- Assist Leadership in performing daily duties
- Available evenings, weekends and holidays
- Available to work overnight shift, when required
- Follow all safety policies
- Other duties as assigned
Required skills
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