Bilingual (English/French) Client Manager

This posting is for an existing vacancy

As a bilingual Client Manager, you will be responsible for securing new revenue by performing all sales activities and account management, from lead generation, to close, through to fulfillment for prospects. Using a consultative selling approach, this individual will match NielsenIQ products and services to client needs in order to achieve total client satisfaction and team financial objectives.

We help small and big CPG manufacturers pinpoint exactly what to do to sell more - without an army of analysts or huge budgets. With targeted solutions, you can easily access, visualize, and extract actionable business insights powered by NielsenIQ data.

Responsibilities

• Meet or exceed revenue target
• Execute against sales initiatives: attend trade-shows, work with SDR responsible for cold-call lead generation, conduct marketing campaigns to identify potential clients, qualify and generate sales, and follow-up with existing/past clients to generate repeat..
• Self-starter to pro-actively prospect the marketplace to expand our client base and drive repeat purchases with occasional buyers.
• Use a consultative selling approach to identify client business need, qualify, probe, scope and sell in NielsenIQ services.
• Execute end-to-end sales process from feasibility analysis; including pricing, negotiating terms, writing proposals, and closing the sale.

• Manage client relationship and sales efforts with recurring clients by promptly answering client questions regarding data quality, service offering and product delivery.

• Manage multiple projects simultaneously.
• Become proficient in NielsenIQ services, systems, and software tools.
• Participate in team projects.
• Conduct revenue forecasting on respective client base.

Qualifications

• You enjoy fostering and growing customer relationships and working with syndicated data sets and analytic solutions across large matrixed organizations.
• You seek to educate your clients on various areas across the NielsenIQ product suite and are looking to create fully integrated solutions to solve your client’s most pressing business issues.
• You’re comfortable with learning, using, and presenting the benefits of the industry’s latest cloud-based technology and analytic solutions.
• Bachelor's degree in business, marketing, or related field.
• Excellent bilingual written and verbal communication skills, with the ability to communicate effectively in French within Québec and in English with internal team members and external clients outside Québec.
• 5+ years of business experience in consultative selling / account management.

• Working knowledge of CPG, Market Research, or related industries preferred.

• Strong selling, critical thinking, analytic, customer service and interpersonal skills.
• Excellent communication (verbal and written), presentation and negotiation skills.
• Self-motivated with a sense of urgency and is well organized.
• Creative, independent work ethic with the ability to solve problems.
• Team player.
• Proficient in MS Office products.