Bilingual Customer Service Representative

Job Title: Bilingual Customer Service Representative Location: Remote (Mexico) Experience Level: 2 Years Base Salary: MXN $3,000 per week (net). Weekly Bonus: Up to MXN $2,000 based on attendance and punctuality. Total Weekly Earnings: Up to MXN $5,000 net (approx. MXN $20,000/month). Language Requirement: Advanced English proficiency About the Role Our client is seeking dynamic and motivated Bilingual Customer Service Representatives to join our growing team. This is a fully remote, full-time opportunity that offers flexibility and autonomy. As a Bilingual Customer Service Representative, you will be responsible for providing exceptional customer service to clients in both Spanish and English. You will handle customer inquiries, resolve issues, and provide solutions through phone, email, or chat. Requirements: - 2 years of experience in a customer-facing role - Advanced English proficiency - Ability to work independently and as part of a team - Strong communication and problem-solving skills - Familiarity with CRM software (training provided) Benefits: - Competitive salary and bonus structure - Flexible remote work schedule - Opportunities for professional growth and development - Comprehensive training program - Recognition and rewards for outstanding performance