BI Department Project Co-ordinator

A specialist sales, merchandising, and market intelligence company, partnering with healthcare, cosmetic, and household brands, is seeking a BI Department Project Co-ordinator who will serve as the primary liaison between the company and their clients. This role focuses on project management, compliance, and campaign execution. Responsibilities: Manage campaigns from end-to-end in collaboration with the BI team. Act as the primary point of contact, managing all email and telephonic queries. Briefly summarize key points for each client, ensuring that all necessary information is captured. Ensure timely and accurate delivery of campaign materials to clients. Coordinate with internal stakeholders to ensure seamless execution of campaigns. Develop and maintain strong relationships with clients through regular communication and updates. Identify and escalate any potential issues or concerns to the BI team. Maintain accurate records of all interactions with clients, including emails, phone calls, and meetings. Monitor and report on campaign performance, providing insights and recommendations for future improvements. Provide exceptional customer service by responding promptly to client inquiries and resolving any issues in a timely manner. Serve as the primary liaison between the company and their clients, ensuring that all client needs are met. Utilize project management tools to track progress, identify potential roadblocks, and make adjustments as needed. Work closely with the BI team to ensure successful campaign execution.