BusinessCenter Advisor (m/w/d) in Full- and Part-Time

We work with joy and responsibility for everything we do – that's how we work. As a TOP employer, our bank creates the best framework conditions. With around 650 committed employees and an annual balance sheet total of approximately €5.2 billion, we are one of the largest regional banks in Westphalia: Here we are rooted, here we set ourselves up – for a strong economy, sustainable quality of life, and personal digital banking. We accompany members and customers through challenging topics. Our business area extends from western to southern Münsterland to the border of the Ruhr region.

You have the opportunity to actively accompany the build-up of the new BusinessCenter of Volksbank Westphalia from the beginning. In this central hub for telephone and digital sales in corporate customer business, you bring your ideas into the development of modern service and consulting processes. You combine personal-digital customer contact with future-oriented sales methods.

Tasks

This is what you can shape:

• You actively address our commercial customers – with the clear goal of achieving advisory and product closures.
• As a competent point of contact, you answer questions about the entire product portfolio of the commercial BusinessCenter.
• You recognize sales opportunities, guide customers needs-oriented and ensure smooth transitions in the process.
• You process sales-related follow-up tasks and support the development and optimization of the BusinessCenter.
• Your focus: a convincing customer experience and successful sales closures.

Qualification

This makes you:

• You are an experienced bank employee or a female/female bank employee, bringing fundamental knowledge from the banking sector with you and actively shaping the build-up of the BusinessCenter.
• You have a strongly developed sales and service orientation and work performance-oriented and structured.
• You communicate clearly, convincingly, and securely – both by phone and digitally.
• You recognize customer needs safely, can awaken them, and advise at a high professional level.
• You are a team player, bring high self-initiative with you, and work gladly in a dynamic environment.

Benefits

This is what you can expect from us:

• We expect an inclusive culture where diversity, equality, and fairness are self-evident. The signatures of the Diversity Charter, the Charity Charter, and the Care Charter underscore this self-evidence.
• We live a collegiate, appreciative togetherness in an engaged, professional team.
• You will find flexible, family-friendly worktime and work location models – because life concepts are different.
• We offer you attractive and needs-oriented further education and development opportunities.
• You work for the TOP Employer 2026; by the way, we have been awarded for the 19th time now.
• Awaiting you are interesting benefits, e.g. bike leasing, Germany ticket as a job ticket, meal vouchers, PC leasing, membership in the fitness studio (EGYM Wellpass) etc.

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