Become a Luxury Brand Evaluator (Münster, DE) - Apply Now

Transform your passion for luxury into a career opportunity. Discover the world of premium brands and leave a lasting impression in the fields of fashion, beauty, jewelry or automobiles. Become part of CXG, the leading global company in customer experience, and work with renowned names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and many others.

About the Role:

As an Evaluator for Luxury Brands, you will immerse yourself in the world of luxury to discreetly evaluate customer experiences and provide critical feedback that helps brands improve their services. Whether you visit boutiques, shop online or return a product - your voice shapes the future of luxury.

Flexibility - each store visit takes about 20 minutes, so you have the flexibility to fulfill multiple tasks.

Frequent opportunities - lead several assignments per month and work with some of the most renowned brands worldwide.

Our Luxury Partners:

Mode & Couture

- Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry and Watches

- Tiffany & Co, De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare

- Guerlain, Sephora, L'Oréal, Givenchy

Automotive Industry

- Bentley, Jaguar, Genesis, Maserati, Vespa

What You Will Do:

1. Choose Your Missions - align your missions with your personal preferences and profile.

2. Visit Luxury Stores or Evaluate Online - speak with sales associates in stores or online, comfortably from home.

3. Observe Carefully - inspect the environment, service quality, and overall customer experience.

4. Provide Honest Feedback - use our platform to report your observations through questionnaires.

Benefits of the Role:

Collaboration with renowned brands from various industries.

Flexible, tailored assignments that match your interests.

Compensation for your time and contribution, with the possibility of reimbursement for purchases.

A user-friendly platform for managing tasks and feedback.

How You'll Join the CXG Community:

1. Register: Sign up at live.cxg.com and confirm your email.

2. Complete Your Profile: Fill out your data to 100% and get verified.

3. Get Certified: Pass the general certification to gain access to missions.

4. Apply for Missions: Explore assignments with brands that excite you.

5. Begin Evaluating: Start moving something on the luxury market. Compensation:

Non-Purchase Evaluations: You receive a fee based on the complexity of the assignment.

Purchase-Based Evaluations: Reimbursement for approved items, as described in the task description.

About CXG

CXG brings premium brands together with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of experience in CX retail, we strive to redefine the customer experience for luxury giants.

Kick-start your career with us and enjoy the flexibility to work on our mobile platform, CXG Live, even on-the-go. On this platform, you can manage missions, certifications, and feedback seamlessly.

Requirements

• You must be at least 18 years old.
• A current customer of premium and luxury brands.
• Not currently under contract with a retail brand to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Aware and passionate about customer experiences.
• No prior knowledge is required; we value honest feedback from genuine customers.