Become a Luxury Brand Evaluator in Australia (CX)

Shape the Future of Luxury – Join Us as a Brand Evaluator

Are you passionate about luxury fashion, beauty, hospitality, or automotive experiences? As a Luxury Brand Evaluator, you’ll enjoy exclusive access to some of the world’s most iconic brands and play a vital role in shaping their future through your feedback.

This is not just a role; it’s a unique opportunity for individuals who value elegance, attention to detail, and exceptional service.

Why Join Us?

• Experience luxury from the inside: Gain front-row access to top-tier brands, whether you’re visiting elegant boutiques, exploring digital storefronts, or evaluating luxury environments.

• Make your voice count: Your opinions and insights directly contribute to refining the customer journey for some of the world’s most discerning brands.

• Enjoy the freedom of freelance work: select missions that suit your schedule and interests, with most visits lasting around 20 minutes.

What You’ll Do

• Select missions that match your personal style and preferences.

• Visit boutiques, online platforms, or luxury showrooms and engage authentically with the experience.

• Observe and evaluate every element, from ambiance and service to post-purchase care.

• Share your insights through a simple online questionnaire.

We’re seeking individuals with a true appreciation for luxury — people who notice the subtle details, value exceptional service, and see beauty in craftsmanship. Whether you’re a fashion aficionado, a hospitality enthusiast, or a luxury connoisseur, if you care deeply about premium experiences, this role is for you.

About CXG
At CXG, we connect the world’s leading luxury brands with over 80,000 evaluators across 70 countries. With almost two decades of retail expertise and 12 offices worldwide, we’re trusted by the most prestigious names in luxury.

Through our mobile app CXG Live, you can easily browse missions, manage certifications, and submit your evaluations anytime, anywhere.

Requirements

• Must be 22 years of age or older.
• Passionate about automobiles and improving customer service and retail environments.
• Enjoy interacting with people.
• Has a keen eye for discreetly observing and noting various aspects of your shopping experience.
• Willingness to adapt to varying assignment types and industries.
• Ability to provide unbiased, honest feedback without personal biases and be prompt in filling out online surveys

Benefits

• This is a freelance, project-based position
• Flexible working hours