Beauty Advisor (up to 4K)

If you are passionate about Beauty, Skincare, and Makeup, or love interacting with customers whilst being part of a professional and dynamic team, we want to hear from you!

As a Beauty Advisor you will have opportunities for growth and promotion opportunities; both within the Store (Supervisor / Manager positions) or within other functions such as Retail Operations, Customer Experience, and Artistry Training. Sephora is the gateway and stepping stone to the career you want!

Key Responsibilities (but not limited to):

Customer Service

• Build and nurture a strong relationship with loyal customers through knowledge sharing, positive attitude, and excellent customer service

• Advocate for Beauty Pass (our loyalty program) to every customer; ensuring that they benefit from the exclusive offers and rewards

• Share with customers our online portfolio and App; so that customers are able to find their items online as well

• Represent Sephora with a professional demeanor - uniforms and makeup standards are required!

• Meet sales targets by understanding customers' needs, providing expert knowledge in categories such as makeup, skincare, and fragrance

Knowledge Development

• Sephora Beauty Advisors are seen as trustworthy advisors by our customers.

• Training and self-development opportunities will be provided to build your knowledge so that you can provide expert advice to our customers not just on product pricing or in-store promotions; you will get to showcase product selection, suitability, and efficacy.

Store Maintenance & Operations

• Operate the cashier tills in a professional, timely manner, and with highest level of respect to all customers

• Be familiar with and follow the loyalty policies; such as customer Birthday / Welcome Gift redemption

• Help restock shelves, cleaning of fixtures, and check products are in good selling condition

• Participate in the inventory process to minimize shrinkage and ensure accuracy of stock management; help to keep the stockroom in order

Requirements

• Good communication skills

• Keen interest in Beauty/Retail industry

Candidates with no/minimal experience but with keen interest are welcome to apply! We hire based on attitude, dedication, and willingness to learn.