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ORIENT EXPRESS

11 months ago

Banquet Manager

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Company information

Company
ORIENT EXPRESS
Location
Italia, Veneto, Provincia di Venezia, Venezia Italy
Posted
11 months ago
View all jobs at ORIENT EXPRESS

Job description

Job Description

As a Banquet Manager, you will be at the heart of creating extraordinary experiences for our guests. From intimate gatherings to grand events of over a thousand guests, you will ensure every detail reflects the elegance and service excellence of our luxury standards. This role combines leadership, precision, and a passion for hospitality, guiding a dedicated team while coordinating with culinary and service professionals to deliver flawless events that exceed expectations. 

Responsibilities: 

  • Lead and inspire the banquet team, ensuring the highest standards of service, professionalism, and attention to detail.
  • Recruit, train, and develop colleagues to maintain excellence in execution and uphold hotel standards.
  • Oversee the planning and execution of banquet set-ups, food and beverage service, and event logistics for gatherings of all sizes.
  • Collaborate with the Executive Chef and Culinary Team to deliver exceptional dining experiences tailored to each event.
  • Conduct regular inspections of banquet facilities, equipment, and presentation, addressing deficiencies promptly to maintain a polished environment.
  • Act as the primary liaison with clients before, during, and after events, ensuring seamless communication and delivering personalized, memorable experiences.
  • Manage administrative functions including accurate billing, scheduling, gratuity distribution, and event documentation.
  • Support financial performance and departmental goals while maintaining the highest standards of guest satisfaction, health, and safety.
  • Foster a culture of teamwork, recognition, and continuous improvement through coaching and leading by example.

Required skills

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