SOFITEL
1 year ago
Banquet Executive
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Company information
- Company
- SOFITEL
- Location
- Singapore Singapore
- Posted
- 1 year ago
Job description
- Reports directly to the Director of Banquet Operations.
- Ensure that the meetings are well-planned and results-oriented.
- Conduct frequent and thorough inspection of Magnifique Meetings area.
- Ensure that the Operational Budget from the department is strictly adhered to.
- Assist in greeting and seating guests.
- Monitor the ambassadors and ensure that they adhere to the Sofitel operating standards as well as the service culture.
- Able to deal tactfully with guests.
- Paying regular attention to guests to ensure that their requests are attended to and exceed their expectation.
- Serve food and beverage to guests in the restaurant/banquet area.
- Assist with the set-up of the outlet/banquet area
- Participate in the daily briefings of the department as well as monthly meetings to discuss the various aspects of service.
- Ensure that guests' complaints or feedback will be dealt with and report to manager concerning any feedback given.
- Participate in the set-up of meeting rooms and assist in the up keeping of the brand standard.
- Ensure that the working areas are well maintained.
- Be helpful towards guests that need assistance.
- Clean and prepare tables for inflow of guests.
- Keep tables and service areas clean and tidy as per procedure manual.
- Maintain hygienic food service techniques during service.
- Take responsibility for your designated section and station.
- Coach and train team to deliver consistent service
- Perform all tasks to Sofitel Brand standards
- Any other reasonable request within your range of competence as required by your Supervisor or Hotel Management.
Required skills
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