Bank Employee Customer Service & Reception

As a Bank Employee Customer Service & Reception, you will be responsible for:

• Friendly welcoming and assisting customers in the office;
• Answering and transferring telephone calls;
• Managing and scheduling appointments;
• Performing various teller transactions;
• Processing administrative tasks;
• Answering questions and providing support where needed;
• Ensuring the smooth and professional operation of the office;

For this role, stress resistance and a commercial mindset are essential. You are able to maintain an overview even during busy periods, while proactively responding to customer needs by recognizing and acting on commercial opportunities.

Important for this function:

• Experience in the financial sector (banking/insurance) is a must;
• PCP certificate bank intermediation is a big plus;
• Someone who is stress-resistant and can handle busy periods and multiple tasks simultaneously;
• Someone who is customer-friendly and strong communicator and gains energy from this;
• A clear commercial feeling and ability to recognize opportunities with customers;
• Good listener and able to accurately assess customer needs;
• Accuracy and organized working is a must for this function;
• Flexibility and ability to quickly switch between reception, administration, and customer service;
• A professional appearance and enthusiastic attitude;

• Permanent contract for an indefinite period;
• Gross monthly salary range: €3200-3400 - full-time employment (37.5 hours);
• Meal vouchers worth €10;
• Net expense allowance;
• Eco-cheques worth €250;
• 25 days of leave + Bank Holidays;

Do you see yourself in this role?

Are you a customer-oriented and stress-resistant professional with a commercial mindset? Would you like to be the first point of contact for customers within a bank branch in Hemiksem? Then this role might be for you!

Apply via the button and we will contact you!

At our client, they believe in trust and responsibility - the foundation for achieving results that truly matter. At Argenta, you get the autonomy to make decisions, and the support of your team to win together. You work hybrid: partly at the office, partly from home. And we invest in you with training, coaching, and well-being. Because if you grow, they grow with you. They are a results-oriented and warm organization that has been committed to trust, simplicity, and proximity for almost 70 years. Towards customers and among colleagues. We create a work environment where you enjoy coming to work, where you grow in your job and as a person. More than 2,800 colleagues work at the head office. All have one thing in common: the conviction that you can be professionally strong without losing your humanity.