Backend Engineer - AI Integration

We are seeking a talented Backend Engineer to help us architect and build the next iteration of our AI-powered products. You will drive the innovation of our AI integration and build modern, scalable, real-time architecture, unlocking new capabilities and performances, starting from our conversational AI products. You’ll collaborate closely with AI engineers, product managers, and the broader engineering team.

Responsibilities

• Architect, develop, and maintain scalable, robust backend services, starting from our voice and chat AI applications.
• Experiment with new technologies to achieve real-time and seamless integrations, implementing POCs to try the latest trends in AI environment, partnering with AI/LLM engineers.
• Integrate 3rd party API integration such as Twilio (voice), WhatsApp, ElevenLabs, OpenAI and others.
• Implement real-time communication features (websockets, streaming), conversation architectures, and advanced voice capabilities.
• Design, build, maintain, and improve multi-agent orchestration frameworks for AI-powered conversations.
• Collaborate on CI/CD pipelines, ensure robust monitoring, logging, and operational support.
• Write clear documentation and support knowledge transfer within the team.

What to Expect in Your Journey With Us

Your First Week:

• Set up your development environment
• Participate in onboarding sessions
• Start exploring our product and familiarize yourself with the team

Your First Month:

• Gain familiarity with our workflows and processes
• Tackle and resolve support tickets
• Develop, test, and deploy your first feature to production
• Monitor the feature’s performance and impact

After Three Months:

• Achieve deep understanding of our AI system integration
• Deliver three to five new features to production
• Identify opportunities for product improvements and have some of your proposals scheduled for upcoming development cycles

After Six Months:

• Collaborate closely with our AI/LLM engineering team
• Research and assess integration of new frameworks and ideas into our architecture
• Build and present proof of concepts (POCs) to demonstrate the potential impact of adopting this new technology