Asian Heart Institute
1 year ago
Back Office Executive
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Company information
- Company
- Asian Heart Institute
- Location
- India, Maharashtra, Mumbai, Santacruz India
- Posted
- 1 year ago
Job description
Position We seek a dedicated and service-oriented Executive for our Back Office/Operations department. A successful candidate will be key to delivering exceptional customer service to our patients, ensuring efficient patient registration, accurate account management, and seamless communication with other departments. You will work closely with the clinical team to maintain records, handle queries, and manage billing, all while adhering to strict security and confidentiality standards. Responsibilities will include: • Maintaining accurate and up-to-date patient records; • Handling patient inquiries and resolving any issues that may arise; • Managing patient billing and ensuring timely and accurate payment processing; • Collaborating with the clinical team to ensure seamless communication and coordination; • Maintaining confidentiality and adhering to strict security standards; • Providing exceptional customer service to patients and their families; • Participating in continuous quality improvement initiatives to enhance patient care and satisfaction. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual with excellent communication and organizational skills, we encourage you to apply for this exciting opportunity.
Required skills
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