Reception Assistant – Gran Hotel Luna de Granada (deLuna Hotels) - (Granada)

Companies: deLuna Hotels We understand hospitality as a form of care: towards those who visit us, towards our environment and towards our team. At the Gran Hotel Luna de Granada, a large hotel with 365 rooms, full-service and dynamic operation that welcomes clients from multiple segments (corporate, events, vacation tourism, groups and innovative experiences), we are looking for a Reception Assistant who combines a vocation of service with a passion for delivering exceptional customer experiences. The ideal candidate will be able to work in a fast-paced environment, providing support to the reception team and ensuring that all guests feel welcome and cared for. Key responsibilities include: • Providing exceptional customer service to all hotel guests, responding promptly to their needs and requests. • Managing the front desk operations, including checking-in and checking-out guests, handling room keys and other administrative tasks. • Coordinating with other departments to ensure seamless communication and efficient service delivery. • Maintaining a high level of attention to detail and organization in order to manage multiple tasks simultaneously. • Working effectively as part of a team to achieve common goals and objectives. • Developing strong relationships with guests, colleagues and partners to build trust and loyalty. The ideal candidate will have: • A degree in Hospitality or related field (or equivalent experience). • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment and prioritize tasks effectively. • Strong attention to detail and organizational skills. • Ability to maintain confidentiality and handle sensitive information with discretion. • Willingness to learn and adapt to new situations and challenges. We offer: • A competitive salary and benefits package. • Opportunities for professional growth and development within the company. • A dynamic and supportive work environment. • Recognition and rewards for outstanding performance.