Automotive Technical Support Specialist

Job Description We are currently seeking an Automotive Technical Support Specialist to join our team in Warsaw. This role plays a key part in supporting service operations across Poland, Ukraine, and the Baltic region, with a strong focus on analyzing and resolving technical issues related to commercial vehicles. By ensuring swift and accurate diagnostics, you’ll help maintain the highest standards of customer satisfaction and operational efficiency. What you will be doing as an Automotive Technical Support Specialist: • Analyze and resolve technical issues related to commercial vehicles; • Provide technical support to customers and internal stakeholders; • Collaborate with internal teams to ensure effective resolution of technical issues; • Develop and maintain technical knowledge and expertise; • Stay up-to-date with the latest developments in the automotive industry; • Participate in continuous improvement initiatives to enhance technical support processes; What we are looking for: • Bachelor’s degree in a relevant field (e.g. mechanical engineering, automotive engineering, computer science); • 2+ years of experience in a technical support or similar role; • Strong analytical and problem-solving skills; • Excellent communication and interpersonal skills; • Ability to work in a fast-paced environment; • Proficiency in MS Office and other relevant software; • Strong technical knowledge of commercial vehicles and their systems; • Ability to work independently and as part of a team; • Strong attention to detail and organizational skills; What we offer: • Competitive salary and benefits package; • Opportunities for professional growth and development; • Collaborative and dynamic work environment; • Flexible working hours and remote work options; • Access to training and development programs; • Recognition and rewards for outstanding performance; If you are a motivated and detail-oriented individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.