Automobile Customer Advisor (m/w/d)

Adecco Our customer is a well-established car dealership with a strong presence in the region. The company offers top-notch services in the sale and service of vehicles from renowned brands. To ensure excellent service and maintain high customer satisfaction, we are looking for a competent Automobile Customer Advisor (m/w/d) who will take responsibility for advising and supporting customers in the service department. Tasks: Advising and supporting customers in the service and repair area Accepting service orders and scheduling appointments for workshop visits Creating cost estimates and conducting vehicle diagnoses Coordinating and organizing repairs and maintenance work Active communication with customers about the status of their vehicles and advising on repair and maintenance measures Creating invoices and accounting for completed work Supporting the workshop team with technical questions Ensuring high customer satisfaction and a positive customer contact Managing and maintaining service and customer data Profile Completed education in the field of automobile or equivalent qualification Experience as an Automobile Customer Advisor in the automotive industry is advantageous Very good knowledge of vehicle technology and common repair and maintenance processes Communication skills and a high level of customer orientation Independent and solution-oriented work style Organizational talent and the ability to coordinate multiple tasks simultaneously Good German language skills in writing and speaking Driver's license category B Advantages A varied and dynamic working environment A motivated and professional team Attractive employment conditions and a performance-based remuneration Further training opportunities and perspectives for professional development A modern working environment and the opportunity to work with the latest vehicle models and technologies A good working climate and flexible working hours Contact information If you have any further questions about this job posting (Reference: JN -012025-689306), please contact Jonas Fivian at [email protected] About us Adecco is a market leader for personnel solutions in Switzerland and worldwide. Every day, our teams at our around 50 locations across Switzerland ensure the best match between candidates and customers in various fields and industries. Adecco Switzerland is a company of the Adecco Group, the world's leading company for Talent Advisory and Solutions. We believe that everyone can be made fit for the future and employ over 3.5 million people daily. We recruit, develop, and train talents in 60 countries, enabling organizations to shape the future of work.