Automation Expert (Finance Processes)

Our culture

Being one of the leaders in biopharma space comes with a huge deal of responsibility towards our patients and employees, Our Principles are embedded in our company culture that has been recognized by our employees through Great Places to Work certification.

Finance Shared Services (FSS) organization was established as one of the key elements of new operating model for AbbVie to provide accurate financial accounting and reporting for all affiliates and business units. The FSS center for EMEA region is based in Krakow, Poland and is serving as a chief accounting and controllership function for all affiliates and manufacturing plants in the region, providing support in US GAAP accounting, tax and statutory compliance and reporting and in selected FP&A and order to cash processes. The center was established in 2013.

Role purpose:

Technologically Automation will focus on streamlining manual processes, driving business process re-engineering, and implementing cutting-edge automation solutions across the organization. The Automation Expert will leverage process mining tools, advanced automation technologies, and AI-driven approaches to optimize workflows, enhance compliance, and support efficient business operations.

Key responsibilities:

• Analyze and document existing finance processes to identify automation opportunities using process design tools.
• Design, implement, and maintain automated workflows utilizing ServiceNow, Microsoft Power Automate, and SmartSheet.
• Map and optimize end-to-end business processes with visual tools like Microsoft Visio, ensuring clear documentation for stakeholders and compliance.
• Collaborate with cross-functional teams to gather requirements and deliver tailored automation solutions that enhance efficiency and reduce error risk.
• Develop and deploy AI-driven automations (e.g., chatboths and others) to support intelligent process improvement and data-driven decision making.
• Monitor, test, and refine automated processes, maintaining alignment with business goals and regulatory compliance.
• Train team members and end-users on newly implemented automation tools and updated workflows.
• Stay ahead of emerging automation trends, best practices, and applicable technologies to continually improve FSS operations.