Training 2026: Sales Representative for Dialogmarketing (m/w/d)

Become part of the hey contact heroes – in Hamburg's HafenCity!

You're looking for an apprenticeship where Kommunikation, Digitalisierung und Teamwork are at the forefront? You want to learn how top-notch customer service really works – and start your career in a great team?

Then start your Ausbildung 2026 with us, the hey contact heroes!

Tasks

Your apprenticeship with us

We expect you to have a varied, modern, and future-oriented apprenticeship – practical, personal, and on eye level.

You'll learn, among other things:

• how professional customer communication works over the phone, email & chat
• how you can excite customers, solve problems, and create genuine wow moments
• how service processes are planned, controlled, and improved
• how campaigns, projects, and hybrid customer service solutions are organized
• how modern tools, CRM systems, and AI are used in customer service
• how you work in a team, give feedback, take responsibility, and develop yourself personally

Qualification

You bring this with you

• You have a school leaving certificate – regardless of what, as long as YOU want to achieve something.
• You are communicative, reliable, and want to help people further.
• You like working in a modern digital company.
• You work well in a team and take responsibility.
• You have good German language skills (at least B2/C1).

Benefits

• a secure apprenticeship place in a successful company
• fair remuneration after the apprenticeship year
• HVV job ticket subsidy
• regular team events, workshops & internal training sessions

This is how your application works

Just send us your CV – certificates are welcome, but not decisive.

Tell us briefly why you want to become part of the hey contact heroes, and we'll get in touch with you quickly.

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