Accor
1 year ago
Night Auditor
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Company information
- Company
- Accor
- Location
- Brasil Brazil
- Posted
- 1 year ago
Job description
• Verify if processes, procedures, routines, and documents are implemented according to company standards, identifying any irregularities and issuing relevant reports.
• Receive guests/customers at the reception desk, identifying them and providing information and explanations on various topics (reservations, flight confirmation, addresses/phone numbers of locations, complaints etc.), throughout their stay.
• Perform guest check-in, providing a registration form, delivering keys, and directing them to their respective rooms.
• Perform guest check-out, executing billing closure, receiving payments, and organizing relevant processes.
• Ensure compliance with reception procedures and perform accounting and
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