Online Support Attendant — Home Office | Night | 6x1

We are looking for Online Support Attendants to join our Customer Service team.

We seek communicative, responsible professionals committed to the customer experience, who have experience with telephone support in a Call Center.

The opportunity is Home Office, with in-person training before starting activities;

Teresina - PI | Home Office

Schedule: 6 PM to 12 AM

Shift: 6x1

Salary: 1 minimum wage

️ Meal Allowance | Health Plan

⚠️ IMPORTANT: it is necessary to reside in Teresina - PI.

• Provide customer support via the 0800 telephone channel of OIG Gaming platforms;

• Clarify doubts and provide guidance;

• Register customer requests and demands;

• Act with a focus on service excellence and problem resolution;

• Follow internal procedures and industry regulatory standards.

• Recent experience in a Call Center with telephone support — mandatory;

• Good verbal communication;

• Ease in dealing with different customer profiles;

• Ease with computerized systems;

• Organization, responsibility, and commitment;

• Availability to work in Home Office;

• Reside in Teresina - PI.

After training, the work will be performed 100% in Home Office.

Training: in-person at the office.

⚠️ Technical problems: should any technical problem occur during remote work that prevents or hinders the completion of activities, it will be mandatory to come to the office to resolve the situation and ensure the continuity of service.

️ Meal Allowance — iFood Benefits

Salary: 1 minimum wage

Health Plan

1️⃣ Online Interview

2️⃣ In-person practical test for candidates approved in the interview

3️⃣ Approval and hiring

The date and time of the test will be agreed upon during the process.

We are looking for professionals fully dedicated to the role and without active ties on other platforms.

Involvement with platforms that may generate conflicts with our internal policy, including online betting environments, is not permitted.

The check will be performed using the CPF (Brazilian individual taxpayer registry number).

IF YOU HAVE EXPERIENCE WITH TELEPHONE SUPPORT AND WANT TO BE PART OF A GROWING COMPANY, THIS OPPORTUNITY MAY BE FOR YOU!