Pluris MÃdia
4 months ago
Healthcare Support Representative
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Company information
- Company
- Pluris MÃdia
- Location
- São Paulo, São Paulo, São Paulo, Brasil United States
- Posted
- 4 months ago
Job description
Responsibilities and Activities
Provide hybrid customer service (receptive, email, and active contact when necessary) to patients of healthcare companies, ensuring a humanized, agile, and high-quality service;
Support and clarify doubts, ensuring clear and efficient communication throughout the patient's journey;
Register attendances, requests, and treatments in system, ensuring correct and complete updating of information;
Educational Background
Completed secondary education
Necessary Experience
Experience in the healthcare field will be a differential
Tech Skills
Customer support system management.
Communication tool experience.
Microsoft Office knowledge.
Provide hybrid customer service (receptive, email, and active contact when necessary) to patients of healthcare companies, ensuring a humanized, agile, and high-quality service;
Support and clarify doubts, ensuring clear and efficient communication throughout the patient's journey;
Register attendances, requests, and treatments in system, ensuring correct and complete updating of information;
Educational Background
Completed secondary education
Necessary Experience
Experience in the healthcare field will be a differential
Tech Skills
Customer support system management.
Communication tool experience.
Microsoft Office knowledge.
Required skills
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