Associate Product Manager

We are looking for a Associate Product Manager to join our team and help Product Manager for Payments in day-to-day delivery and coordination.
As a key member for the team, you will be responsible for ​​​​​​taking ownership of small projects (bugs, support flows, experiments) and drive them to completion. You will collaborate with Product, Engineering, Support, Finance and external payment partners. Maintain clear documentation for new features, support flows and processes, and use data (Sheets/Excel) to track performance, spot issues and propose improvements.


Key Responsibilities

• Investigate and help resolve product bugs related to payments, including basic debugging (reproduction steps, data validation) and coordination with Engineering
• Design, test and “productionize” new customer support flows for payments, then hand them over to support teams
• Perform light software testing of new features and flows (functional checks, sanity tests, regression checks)
• Assist in organizing and coordinating product experiments, promotions and rollouts (set-up, tracking, follow-up)
• Prepare simple reports, dashboards and summaries for the Product Manager and stakeholders
• Communicate with payment processors and other external partners mainly on operational issues, incidents and resolutions
• Contribute to refining the broader Payments business line by providing operational insights and data-driven feedback: customer journeys, checkout flows, billing and collections