Sutherland
11 months ago
Associate Manager - Team Manager
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Company information
- Company
- Sutherland
- Location
- South Africa, Gauteng, Johannesburg South Africa
- Posted
- 11 months ago
Job description
Job Description
- Impact the Bottom Line: Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
- Strengthen Relationships: Manage attrition, shrinkage, and other critical metrics of the team.
- Influence the Lives of Others: Coach and mentor Consultants, providing feedback and performance management.
- Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
- Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.
Required skills
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