Assistant to Head of Debt Management / Perspective: Leadership

The EWD Service GmbH provides professional services in debt management – from reminder service to collection. With around 30 employees, we primarily support the EWD Inkasso GmbH, a medium-sized collection agency with a focus on energy industry claims.

Our self-image: solution-oriented consulting for both creditor and debtor sides – with the goal of achieving a fair, mutually acceptable interest balance.

Tasks

We are not looking for a classical assistant in the sense of secretarial work, but rather a personality with overview, structure, and ambition: You will work closely with the head of debt management and the management team, drive topics operationally forward, and develop yourself prospectively into a leadership role.

Your tasks:

• Operative and organizational support for the head of debt management in daily business, as well as project planning and controlling
• Development, introduction, and documentation of standardized processes/projects and workflows, as well as continuous process improvement and quality management
• Perspectively: taking over leadership tasks and professional responsibility in areas such as accounting, operational daily business, and document processing
• Closer professional exchange with our project management, customers, and debtors
• Creation of informative documents (evaluations, reports, presentations) for internal and external stakeholders

Qualification

• SUCCESSFUL completion of training in the legal or commercial field or study of law or business administration
• Professional experience in debt management, credit or reminder services is advantageous, but we also offer opportunities to newcomers with relevant internships or cross-industry entrants
• Fast comprehension for complex situations paired with a structured, self-responsible, and solution-oriented working style, as well as a commercially developed thinking
• Team orientation, empathy, and sovereign communication – even in challenging situations
• Safe handling of MS Office (especially Excel, Word, PowerPoint) and basic technical understanding, as well as familiarization with AI
• You want to specifically develop yourself into a leadership role and are interested in long-term cooperation
• You already live near our company's location or are willing to relocate.

Benefits

• Fixed employment with a flat hierarchy and short decision-making paths
• Good career prospects and an attractive remuneration model
• Self-responsible work in a successful, collegiate team
• Flexible working hours, limited home office, overtime compensation through free time offset
• Good connection to public transportation
• Appreciative company culture with additional services: job ticket, free e-scooter use during breaks, fresh fruit and beverages, company events

We look forward to your informative application (CV, relevant evidence, possible start date, salary expectations)!

If you have any questions, Herr Strobel will be happy to help under the phone number: 0221 – 59 714 102.

Note: We welcome applications regardless of gender, nationality, ethnic and social origin, religion/worldview, disability, age, and sexual orientation and identity.

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