Customer Service Assistant - Exclusive Job Opening PCD

Work location: Itaberaba, BA (On-site) Main activities: Accompany on-site customer service in municipalities within your area of operation, ensuring the quality and effectiveness of services provided; Monitor performance indicators, measuring quantitative and qualitative results to support improvement actions; Supervise the quality of services provided by contracted companies, ensuring compliance with contractual clauses and legal requirements. Requirements: Formation in administration or a related field; At least 2 years of experience in customer service or a similar area; Knowledge of local laws and regulations; Ability to work independently and as part of a team; Strong communication and problem-solving skills; Familiarity with computer systems and software applications; Willingness to travel within the region. Benefits: Opportunity to develop professional skills; Possibility of career advancement; Competitive salary and benefits package.