Assistant Studio Manager/in (m/w/d) mit Massage-Tätigkeit in Vollzeit

Assistant Studio Manager/in for Selfcare Company in Full-time sought (40 hours a week)

Location: Vienna

About Soulhouse

Soulhouse is a rapidly growing self-care scale-up with the mission to become #1 for modern bodywork in Europe. We offer premium massages, assisted stretching, and facework in stylish studios and help thousands of people feel well-rounded every month.

We currently operate 7 studios – over 100 additional locations will follow in Europe in the coming years. Besides our studios, our e-commerce with own self-care products is also growing strongly.

Your Key Responsibilities

• Assistant Studio Manager/in: You support studio management and take responsibility for the team and operational processes to maintain the studio space.
• Treatments: You are actively involved in daily operations and perform high-quality wellness massages.
• Monitoring: In close cooperation with studio management, you ensure that daily operations run smoothly, including booking processing for private and corporate customers.
• Quality Management: You ensure the introduction and control of safety, hygiene, and quality standards as well as equipment maintenance. You guarantee that performance promises are fulfilled and service goals are achieved.
• Reception: You are the first point of contact for customers and employees regarding questions and organization.
• Steering: You contribute to process optimization and take responsibility for team leadership, training, and further development.
• Scheduling: You create schedules and ensure efficient personnel deployment according to business requirements.

Requirements

You Bring

• Educational Background: A comprehensive education in the field of massage or cosmetology or several years of work experience as a non-traditional entrant. Leadership experience is an advantage.
• Experience: Ideally, you have already worked in the premium segment of the hotel industry, spa, or cosmetics and are familiar with fast-paced daily operations.
• Skills: You are an organizational talent with excellent communication skills and a quick understanding. You have a high service orientation and convince through your implementation strength.
• Technical Knowledge: Familiarity with common Office 365 products (particularly Outlook, Word, Excel).
• Languages: You speak fluent German and have very good English skills in writing and speaking.
• Other: You have a