Assistant Studio Manager/in (m/w/d) with Massage Activity in Full-time sought

Assistant Studio Manager/in for Selfcare Company in Full-time sought (40 hours a week)

Location: Berlin

About Soulhouse

Soulhouse is a rapidly growing Self-Care Scale-up with the mission to become the #1 for Modern Bodywork in Europe. We offer premium massages, assisted stretching, and facework in stylish studios and help thousands of people feel well-rounded every month.

In the next few years, we will open over 100 more locations in Europe. Besides our studios, our e-commerce with our own Self-Care products is also growing strongly.

Your Key Responsibilities

• Assistant Studio Manager/in: You will support the studio leadership and take responsibility for the team and operational processes to maintain the studio space.
• Treatments: You will be actively involved in the daily business and perform high-quality wellness massages.
• Monitoring: In close cooperation with the studio leadership, you will ensure that the daily business runs smoothly, including booking processing for private and corporate customers.
• Quality Management: You will ensure the introduction and control of safety, hygiene, and quality standards, as well as the maintenance of equipment and supplies. You will ensure that the performance promise is fulfilled and the service goals are achieved.
• Reception: You will be the first point of contact for customers and employees for questions and organization.
• Steering: You will contribute to the optimization of processes and take responsibility for the leadership, training, and further development of your team.
• Scheduling: You will create the duty rosters and ensure an efficient personnel deployment plan according to the operational requirements.

Requirements

What You Bring

• Education: A comprehensive education in the field of massage or cosmetology or several years of work experience as a non-traditional entrant. Leadership experience is an advantage.
• Experience: Ideally, you have already worked in the premium segment of the hotel industry, spa, or cosmetics and are familiar with a fast-paced daily business.
• Skills: You are an organizational talent with excellent communication skills and a quick understanding. You have a high service orientation and convince through your implementation strength.
• Technical Knowledge: Familiarity with common Office 365 products (especially Outlook, Word, Excel).
• Languages: You speak fluent German and have very good English skills in writing and speaking.
• Other: You have a