Assistant Spa Manager

Assistant Spa Manager This role forms part of the Mint Wellness team within the Village n Life hospitality group, based in Knysna. The Role As Assistant Spa Manager, you’ll support the Spa Manager in overseeing daily spa and gym operations while ensuring exceptional service delivery across reception, treatment areas and wellness facilities. This is a hands‑on operational leadership role suited to someone organised, proactive and passionate about wellness and fitness. You will play a key role in maintaining high standards of cleanliness, hygiene and safety throughout the spa and gym areas. Your responsibilities will include managing staff schedules, coordinating treatments, monitoring stock levels, processing payments and handling customer complaints. You will also be responsible for implementing new initiatives and processes to drive business growth and improve overall efficiency. If you have a passion for wellness, fitness and exceptional customer service, this could be the perfect opportunity for you. Requirements: • 2+ years of experience in spa management or a related field; • Proven track record of delivering high-quality results in a fast-paced environment; • Excellent communication and interpersonal skills; • Ability to work effectively in a team environment; • Strong problem-solving and analytical skills; • Familiarity with spa software and point-of-sale systems; • Ability to lift up to 25kg (55lbs) occasionally. What We Offer: • Competitive salary and benefits package; • Opportunities for professional growth and development; • A dynamic and supportive work environment; • Recognition and rewards for outstanding performance; • Access to ongoing training and education programs.