PULLMAN
9 months ago
Assistant Restaurant Manager
Sign up to save this job, get alerts, and apply with an optimized CV.
Company information
- Company
- PULLMAN
- Location
- Singapore Singapore
- Posted
- 9 months ago
Job description
Job Description
- Manage and oversee daily operations and ensure compliance to operations standards and procedures and brand standards.
- Plan and Manage outlet(s) operating budget including revenues, labour costs and profitability.
- Constantly find ways to further increase revenues without compromising on brand standards.
- Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget.
- Handle all administration work pertaining to cashier/bar operation requirement and company’s policies.
- Facilitate the smooth running of the department through adequate supply of materials and equipment.
- Have a “hands on” approach leading as an example for his team striving for the optimum guests satisfaction at all times and building relevant contacts in the market (guests and industry players).
- Develop and train team members to create a dynamic and performant environment whilst achieving the team member’s satisfaction goals.
- Plan weekly schedule planning and daily team floor plan .
- Be involved in the hiring, training and providing on-going communication to staff and deliver quality service to guests.
- Ensure compliance with health, safety, food handling, and hygiene standards.
- Handle guests' feedback promptly.
- Build a good relationship with guests or regular guest. Try to remember individual guest’s names and their preferences to extend a personalized service.
- Holds daily briefing with staff in each shift and review occupancy forecast, reservations, special attention, guest requests, and others as deem appropriate.
- Ensures proper care, security and maintenance of hotel equipment.
- Supervises the storage and operational area, ensuring that the outlet(s) are clean and tidy at all times.
- Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations (HACCP).
- Monitors staff grooming, attitude and degree of professionalism to ensure strict adherence to the standards of quality service.
- Coordinate with Chef and other department for any special promotion and ensure staff is aware of it to ensure that up selling is exercised.
- Be fully conversant with hotel fire & life safety/emergency procedures.
- Attend all briefings, meetings and trainings as assigned by management.
- Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet.
- Perform proper handover and communication to the next shift.
- Perform other duties as directed by the management.
Required skills
Interested in this position?
Create your free account and tailor your CV to match this job.