AccorHotel
1 year ago
Assistant Manager - Housekeeping
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Company information
- Company
- AccorHotel
- Location
- India, Karnataka, Bangalore India
- Posted
- 1 year ago
Job description
Job Description
- Assist the Executive Housekeeper in managing and directing all
Housekeeping activities in the hotel to ensure that the highest levels of cleanliness and guest satisfaction & also maintaining high level of service and cleaning & maintenance standards in all areas of responsibilities. - To assign duties, inspect work, and investigate complaints regarding Housekeeping service and equipment and hence take corrective action.
- Establish standards and procedures for the work of Housekeeping team and plan work schedules to ensure adequate service.
- To direct and control the Housekeeping operations and staff of the Housekeeping department.
- Any matter which may effect the interests of hotel should be brought to the attention of the Management.
- Assist the Housekeeping to plan and coordinate the activities of housekeeping supervisors and the team.
- Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
- Maintain appropriate staffing levels in order to consistently provide excellent guest service.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Required skills
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