MOVENPICK
11 months ago
Assistant Manager (Duty Manager) Front Office
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Company information
- Company
- MOVENPICK
- Location
- New Zealand, North Island, Auckland New Zealand
- Posted
- 11 months ago
Job description
Job Description
- Oversees front office operations during their shift, ensuring smooth guest service and staff coordination.
- Handles guest complaints, special requests, and emergencies in a professional and timely manner.
- Supervises front office staff and supports them in delivering high service standards.
- Coordinates with other departments (housekeeping, maintenance, F&B) to resolve guest or operational issues.
- Acts as the hotel’s representative in the absence of senior management, ensuring all procedures and policies are followed.
Required skills
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