Frontline Hospitality SA & NT
10 months ago
Assistant Lodge Manager
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Company information
- Company
- Frontline Hospitality SA & NT
- Location
- Australia, South Australia, Port Augusta Region Australia
- Posted
- 10 months ago
Job description
This remote luxury lodge is seeking an experienced hospitality professional to support the daily operations and guest experience of a high-end property. This hands-on role suits someone who thrives in small teams, enjoys variety in their day, and is motivated to deliver exceptional service in a unique and immersive environment. The lodge forms part of a well-established tourism group known for showcasing some of Australia's most remarkable natural environments. Their properties specialise in immersive experiences, warm hospitality and personalised service, welcoming guests from across Australia and around the world. With a focus on authenticity, wildlife, and connection to place, the team prides itself on delivering memorable stays in one-of-a-kind locations. The Role The Assistant Lodge Manager supports the on-site leadership team with the smooth running of lodge operations and the delivery of high service standards. This position plays a key role across guest services, team support, administration and daily lodge presentation. Responsibilities include:
- Overseeing daily guest experience to ensure service consistently exceeds expectations
- Supporting and guiding the front-of-house, housekeeping and kitchen teams
- Assisting with onboarding, training and day-to-day coordination of lodge staff
- Managing administrative tasks including stock control, scheduling, ordering and invoicing
- Providing hands-on operational support across departments, including guest transfers and camp servicing
- Previous supervisory experience within hospitality or tourism
- Strong guest service skills with high attention to detail
- Confident using computer systems, reservations platforms or basic financial processes
- Excellent communication, organisation and time-management abilities
- Manual driver's licence; 4WD experience or willingness to learn
- Competitive remuneration package
- On-site accommodation included
- $500 per month food allowance
- All utilities covered (power, water, internet)
- Supportive team culture with opportunities for growth and development
Required skills
- communication
- assistant
- remote
- hospitality
- administration
- computer systems
- willingness to learn
- organisation
- team support
- supervisory experience
- guest services
- manual driver's licence
- growth and development
- luxury lodge
- supportive team culture
- time-management abilities
- food allowance
- immersive experiences
- natural environments
- personalised service
- competitive remuneration package
- on-site accommodation
- lodge manager
- warm hospitality
- tourism group
- daily lodge presentation
- reservations platforms
- basic financial processes
- 4wd experience
- utilities covered
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