Assistant Front Office Manager (m/f/d)

OMG! ORIGINAL. MODERN. AWESOME. Crystal clear mountain air. Snow-capped peaks. A picture-perfect panorama. And right in the middle: The ADEA Lifestyle Suites in an absolute prime location. We are looking for you as: Assistant Front Office Manager (m/f/d) As Assistant Front Office Manager, YOU are the right hand of our Front Office Management and, together with YOUR team, the face of our establishment. With YOUR hospitality personality, YOUR organizational talent, and YOUR eye for detail, you ensure that guests have an unforgettable stay. YOUR responsibilities: * Support and deputize for the Front Office Manager * Leading, motivating, and developing the Front Office team * Ensuring smooth and efficient operation of the reception and concierge service * Handling guest requests, complaints, and feedback professionally and solution-oriented * Overseeing check-in and check-out processes, ensuring efficiency and guest satisfaction * Contributing to creating a welcoming and luxurious atmosphere * Collaboration with other departments (Housekeeping, F&B, etc.) to ensure seamless guest service * Administrative tasks and reporting * Assisting with staff scheduling and training * Monitoring quality standards and implementing improvements WHAT you bring: * Completed vocational training in the hotel or tourism industry or comparable qualification * First professional experience in a comparable position in hotel reception, ideally in a luxury hotel * Strong leadership and team spirit * Excellent communication and interpersonal skills * High degree of service orientation and guest empathy * Organizational talent and ability to work under pressure * Reliability, flexibility, and a proactive approach * Very good German and English skills (written and spoken), further languages are an advantage * Confident handling of MS Office and hotel software WHAT we offer: * A diverse and responsible role in a unique hotel * A dynamic and motivated team * Opportunities for personal and professional development * A modern working environment with a great atmosphere * Attractive salary and social benefits * Staff accommodation if needed (subject to availability) * Employee discounts in our ADEA Hotels and partner hotels * And much more! Excited? We are too! Apply now and become part of the ADEA family!