Assistant Front Office Manager (m/f/d) from September 2026 or by arrangement

The Cambrian has 72 rooms and suites, a restaurant, the Axe Bar with a winter garden and a sun terrace, as well as four event rooms and the spa area with its indoor and outdoor pool, sauna landscape, and fitness room.

As a member of Design Hotels and surrounded by the mountain panorama, The Cambrian combines alpine tradition and modern elegance.

If people are important to you, you are interested in their stories, you have a great personality, and you enjoy sharing your story with others, you are perfect to complement our team.

Main Tasks:

• Support the Front Office Manager in leading, motivating, and developing the team (approx. 15 employees)
• Responsibility for the smooth operation of the reception during the shift
• Processing reservation inquiries and bookings via all common channels
• Ensuring a professional and warm guest experience
• Check-in / Check-out and room allocation
• Performing daily closings in Opera PMS and checking accounts
• Concierge services (e.g., restaurant reservations, guest advice on sights & activities)
• Support in onboarding new employees
• Conducting shift briefings and feedback discussions
• Cross-departmental communication and collaboration

Additional Areas of Responsibility:

• Support in complaint management and responding to guest reviews
• Assistance with pricing decisions within an appropriate scope
• Support in reservations management & revenue management
• Involvement in scheduling and vacation planning for the team
• Participation in relevant meetings and close collaboration with the Front Office Manager

• A fantastic location, high in the beautiful Swiss Alps
• Balanced staff meals
• Great discounts in all hotel outlets and partner hotels
• We support our employees in finding accommodation in the area
• Free access to the hotel's own fitness center
• Staff spa events
• Swiss salary means there is a 13th month salary, which we pay out proportionally per month
• In summer: Free entry to the panorama swimming pool
• In winter: Local price for the seasonal pass for the ski and hiking pass for residents of Adelboden and adjacent communities
• Skiing, mountain biking, road cycling, swimming, climbing, hiking... if any of these is your passion, you are in the right place with us!
• Employee rates in other Design Hotels

Sounds like the perfect challenge for you? Then we look forward to receiving your application!