Assistant / Community Support - Entry Level Role x 3

A unique opportunity to build a meaningful career in the funeral industry. No prior experience is required - just compassion, reliability, and a willingness to learn.

In this role, you will work closely with Funeral Directors, providing essential support in the coordination of funeral services, managing logistics, and assisting with transportation. This is a hands-on position that offers variety, responsibility, and the chance to make a real difference for families during important moments.

What’s in it for you?

• Join a team with purpose - help Australians during the most challenging period of their lives;
• Located in Fyshwick with onsite parking available;
• Start as early as the 13th of October!;
• Be set up for success with comprehensive, structured onboarding and training;
• Excellent long term career development and promotion opportunities;
• Work alongside inspirational leaders and supportive mentors;
• Typical shift pattern of 8am-5pm with some minor adjustments as required;
• Some rostered ‘on call’ work as needed;
• Join an established team working for a prestigious brand in the industry;
• Numerous rewards and recognition incentives; and
• Real focus on employee physical and mental wellbeing with access to many discounted wellness services.

What is the role?

• Meet and greet attendees on the day of the service, ensuring everyone feels welcomed, comfortable, and supported during a sensitive time, while anticipating and addressing any needs promptly;
• Assist in the coordination of flowers, music, AV equipment, and condolence books, ensuring all elements of the service are seamless, personalised, and respectful;
• Drive the hearse and transfer vehicles as required, demonstrating careful, professional handling;
• Maintain the presentation and upkeep of the premises, ensuring all areas are clean, organised, and reflect the dignity and professionalism of the service; and
• Provide responsive, empathetic, and professional support to customers, ensuring every interaction reflects the company’s high standards of care and attention to detail.

What are we looking for?

• Compassionate individual with a strong focus on care and customer service;
• Full and current Australian Driver’s License;
• In a fit state of psychical health to manage manual handling and lifting of heavy objects; and
• Individuals who take great pride in their work and delivering the best possible experience to customers.

How to Apply

For more information or a confidential discussion please call Madie Brunt at u&u on 02 8245 7914 quoting reference number 42892.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via [email protected] or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.