Assistant Branch Manager / Branch Manager - Toronto

Assistant Branch Manager / Branch Manager - Toronto

Languages: Mandarin and English required; Cantonese a strong plus
Work Authorization: U.S. citizen or Green Card holder preferred; valid U.S. work visa (minimum 5 years) considered

Ready to lead a store where your decisions shape the business—and your career? Step into a role that gives you real influence, visibility, and the chance to make your mark in the jewelry industry.

LUK FOOK JEWELLERY & GOLDSMITH is hiring an Assistant Branch Manager or Branch Manager (based on experience) to take the lead at one of our key retail locations. If you know how to drive sales, develop people, and build lasting customer relationships, this is your opportunity to turn experience into real impact.

The Role

This is more than a store management job, it’s a leadership role where your ideas, input, and actions directly affect performance. You’ll run the branch like it’s your own, with the freedom to shape strategy and the support to grow your career.

You’ll:

• Run daily operations to keep the store efficient, focused, and sales-ready
• Train and develop your team—raising your leadership profile as they grow under you
• Build strong customer relationships that keep people coming back
• Use your knowledge of products and customers to shape promotions that work
• Drive KPIs and sales targets with a clear plan—not just pressure
• Handle issues fast and keep service standards consistently high
• Ensure full compliance with company and legal requirements—no shortcuts

About Our Company

We’re a trusted name in jewelry retail with a strong reputation and loyal customer base. We don’t just sell—we connect. Our stores are built on real relationships, quality service, and teams who take pride in what they do.

The Benefits

• A senior leadership role with visible impact on store success
• Your chance to lead marketing efforts and build real ownership over results
• Clear career progression, especially for those aiming for full Branch Manager responsibilities
• A stable, supportive environment with real respect for experience

The Person

You’ll thrive in this role if you have:

• 15+ years in jewelry retail, including 12+ at management level
• A strong grasp of jewelry products, sales strategy, and customer service
• Fluent Mandarin, Cantonese, and English—spoken and written
• Leadership experience with a proven ability to build and guide a team
• Sharp decision-making and a hands-on approach to problem-solving
• Comfort with retail systems and Microsoft Office
• Stronger candidates will be considered for the full Branch Manager role.

What’s Next

Think this role matches your skills and ambition? Apply now—we’re ready to meet the leader who can take this branch to the next level.