Application Support Specialist

Reporting to the IT Manager, the Application Support Specialist will conduct user training and provide change management support during any system implementation. Application Support Specialist will be the administrator for MS365 product suite, and business systems and act as the conduit between users and the Systems group. They will interact with team leaders and team members in designing and implementing business systems and MS365 solutions and will be responsible for training new and existing users on the use of these systems. The Application Support Specialist will also be responsible for ensuring that all systems and applications are properly documented and that all users have the necessary training and support to effectively use these systems. This role will require strong communication and interpersonal skills, as well as the ability to work independently and as part of a team. The ideal candidate will have experience in a similar role and a strong understanding of MS365 and business systems. They will also have excellent problem-solving skills and the ability to work in a fast-paced environment.