Application Support - SME - Cloud

Job Role: SME Key Responsibilities Application Operations & Management Study and perform capacity planning to ensure adequate capacity is available in applications across all environments (Replica and Prod) as per current and future projections. Analyze volumetrics, traffic, and routing patterns, and perform business KPI trending to identify abnormal deviations that may cause system issues. Propose and implement corrective actions. Perform continuous end-to-end checks on application functionality to ensure it meets the required standards. Study and analyze system logs to identify trends and potential issues. Develop and maintain knowledge of cloud-based applications and services. Collaborate with other teams to resolve complex technical issues. Provide expert-level support for cloud-based applications, ensuring high availability, scalability, and performance. Identify and document best practices for application operations and management. Stay up-to-date with the latest technologies and trends in cloud computing.