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Application Support Lead – .Net, Java, ITIL

Job description

Required Skills

· Windows server

· .Net Application Support

· SQL, Oracle, ITIL, Dynatrace, PagerDuty, ServiceNow


Must Haves

· Minimum of 10+ years of software development experience

· Minimum 5 yrs exp as a support associate

· 2+ years of support lead experience, including:

o Incident triaging

o Major incident management and communication

o Incident Management and problem management

o Change Management and housekeeping

· Expert knowledge of Client - Server architecture, certificate and password management and maintaining webservices

· Troubleshoot and resolve complex technical issues

· ITIL certification mandatory

· 5+ years of experience in Java /.NET Stack app support and SQL

· Excellent proficiency with Oracle and SQL

· Experience with Dynatrace, ELK, and PagerDuty



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Company information

Company
Astra North Infoteck Inc.
Location
Canada, Ontario, Toronto, East York
Canada
Posted
8 months ago

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