Application Production Support Specialist

We are currently recruiting an Application Production Support Specialist for our client in Montreal. This is a contract position with the possibility of employment until November 2026. The role is hybrid, requiring on-site presence 60% of the time (3 days per week), including either Monday or Friday.

Key Details:

• Application Deadline: September 15, 2025
  
• Contract Duration: Until November 2026
  
• Estimated Salary: $90,000/year (if hired as an employee)
  
• Consultant Option: 40 hours/week, equivalent to 220 working days per year (up to 240 days in some cases)
  

Language Requirements:

• Fluent English (level 5/5) is mandatory
  
• French is considered an asset
  

Working Conditions:

• Flexible Hours: Shifts available between 7:00 AM–7:00 PM or 10:00 AM–8:00 PM, divided into three time slots (morning, standard, evening)
  
• Occasional Weekend Work: Depending on the schedule
  
• On-Call Availability: May be required
  

Resume must be submitted in English

• Minimum 5 years’ experience in application production support
  
• Hands on experience with UNIX, Linux and Shell Scripts.
  
• Hands on experience with Oracle (preferred) SQL and PL/SQL.
  
• Experience with Windows servers.
  
• Knowledge in Infrastructure/security technologies like VMWare, WebSphere, Tomcat, firewalls, PGP encryption, CFT, IBM MQ Series, etc
  
• Must be able to work flexible hours (morning shift, evening shift, weekend support).
  
• Strong problem-solving skills.
  
• Possess time management and priority management skills.
  
• Team player while being able to work autonomously.
  
• Ability to work under pressure to support critical 24x7 production platform.
  
• Professional English level skill for verbal and written communication (Follow the Sun requirement)
  

Good to have

• Experience in working with geographically diversified teams.
  
• ITIL Framework knowledge will be an asset (incident/problem/change process)
  
• Dynatrace Knowledge
  
• Ability to use Excel for data analysis and reporting
  
• Bilingual (French/English)