Analyst - Policy Service

Location: Krakow

Your responsibilities

• Maintaining/updating the client's database based on documents and information received.
• Analysis of insurance documents e.g. contracts, endorsements etc.
• Reports' preparation and circulations.
• Searching for solutions for evolving business requirements and needs.
• Participation in regional and global projects as a part of working group.
• Finding out, agreeing and improving the process and its updates.
• The tools and systems implementations including e.g. scenarios' creation & verification in the UAT.
• Working in a fusion of sub-functions: Invoicing, Collections and Cash Application.
• Interpreting customer data, binders/slips and analyzing policy terms and premium.
• Consistent and effective use of standard, approved AI‑enabled tools to support routine tasks, improve individual productivity, and enhance the quality of day‑to‑day work.

Our requirements

• Strong analytical and problem-solving skills.
• High attention to detail.
• Creativity and ability to question the status quo.
• Good Excel skills.
• Very good knowledge of English (C1)
• Experience in analyzing documents (financial and non-financial) and drawing conclusions.
• Interest in working in a dynamic international environment.
• A positive personality along with a great sense of humor (non-negotiable!).
• And what is important for us is the ability to organize your own time and to take the initiative.
• Fundamental understanding of AI tools.

What we offer

• Unique professional and personal development at one of the pioneer companies in professional insurance support.
• Ongoing professional training – to onboard you for a good start and your further professional development.
• Your own growth training budget - use internal and external development opportunities and take advantage of your own budget.
• LUXMED medical cover for you with full dental care, oncological preventive program and additional mental health support with helpline & individual sessions with a therapist.
• 8-hour work time with a lunch break already included - spend the rest of the day doing what is important to you as intended in the #2h4Family program.
• Private life insurance - 80% of the premium is covered by an employer.
• Employee referral program - we appreciate you recommending your friends to join us.
• Additional days off - to celebrate your birthday, moreover, if you want to do volunteer, feel free to do so with some extra days off.
• Integration events - monthly delicious breakfasts, movie nights, board game nights, outdoor events.
• Lively and modern office in the City Centre with parking space for employees.
• Working schedule: 10:00 AM – 6:00 PM, Monday to Friday.
• A supportive and friendly atmosphere created by passionate people.

Benefits

• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• fruits
• integration events
• dental care
• corporate library
• video games at work
• coffee / tea
• parking space for employees
• christmas gifts
• employee referral program
• extra leave
• competitive salary
• friendly atmosphere

Why Join Xceedance?

Xceedance offers the best of both worlds: the stability of a successful global organization and the energy of a company entering an exciting new phase of growth.

Backed by significant investment and a strong track record of success, we are expanding our business globally, investing heavily in AI-led transformation, and growing our presence across new insurance segments. Our ambition is bold, and so are the opportunities for talented professionals who want to make an impact.

Whether you're looking to solve complex business challenges, work with cutting-edge technology, collaborate with industry experts, or accelerate your career growth, Xceedance provides a platform to do meaningful work at scale.

In Poland, our Kraków office plays a key role in supporting global operations, bringing together talented professionals who combine deep industry expertise with a collaborative and innovative mindset. As we continue to grow locally, we offer exciting opportunities for individuals looking to develop their careers in a dynamic international environment.

If you are passionate about innovation, enjoy building for the future, and want to be part of a company shaping the next generation of insurance services, we'd love to have you on this journey.

Xceedance Consulting Polska Sp. z o.o.

At Xceedance, we are transforming the insurance industry through a powerful combination of insurance expertise, data, technology, and AI. Since our founding

in 2013, we have partnered exclusively with insurers, reinsurers, brokers, MGAs, mutuals, and self-insured organizations to help them operate more efficiently, make better decisions, and deliver stronger outcomes for their customers. This is not a startup. Today, over 5,500 professionals support more than 350 clients across 13 global locations spanning the Americas, Europe, the UK & Ireland, the Middle East, Asia, Australia, and New Zealand.

What makes Xceedance different is our technology-first approach. We combine deep industry knowledge with innovative digital solutions and AI capabilities, including IAN, our AI orchestration platform, to help clients accelerate transformation and unlock measurable business value. Our work has earned industry recognition from leading analyst firms and technology partners, reflecting our commitment to innovation and excellence.

With more than 9 years of operations in Kraków and a growing team of over 200 professionals, Poland plays a significant role in Xceedance’s continued success. Our professionals work on global projects, collaborate across international teams, and help drive innovation across the insurance industry.

By clicking the "Apply" button or otherwise submitting your recruitment application, you consent to the processing of your personal data by XCEEDANCE CONSULTING POLSKA sp. z o.o. with its registered office at: Pawia 21, 31-154 Kraków (Employer), as the data controller for the purpose of conducting recruitment for the position indicated in the advertisement.
Your personal data will be processed based on the following legal grounds: (a) to take action at your request before entering into a contract (e.g., information about expected salary and availability to start work); (b) based on our legitimate interest (e.g., name, surname, date of birth, contact details, education, professional qualifications, previous employment history); c) based on your consent, which is expressed by sending application documents containing information such as e.g., image or interests.Providing all personal data mentioned above is voluntary, while data mentioned in points a) and b) is necessary to participate in the recruitment. Failure to provide data will result in the inability to consider your application. Providing the remaining data is voluntary, but may help in the efficient conduct of the recruitment process.You have the right to request access to your data (including obtaining a copy), rectification of data, their erasure, restriction of processing, data portability, as well as to object to their processing. You also have the right to lodge a complaint with the President of the Personal Data Protection Office.Your personal data may be transferred to providers of job advertisement publication services, providers of recruitment management systems, IT service providers (hosting), IT system providers.The personal data provided by you will not be used for profiling or for making automated decisions.Your personal data will be processed for a period of max. 1 year from the end of the advertisement publication, unless you have given separate consent for the use of your personal data in future recruitment processes.For the purpose of exercising your rights or in case of any questions related to the processing of your personal data, please contact us at: [email protected].