Logistics Operations Analyst, AMZL

Our logistics teams are changing the way we interact with customers around the world every day and solving some of the biggest logistical challenges faced not only by Amazon, but also by the entire industry.

Whether items are large or small, we find solutions to ensure we're meeting our promise to our customers.

The Amazon Logistics Brasil (AMZL) team is looking for a person to join the EDSP (External Delivery Service Providers), which means working with partner stations. This person will act as a Control Tower for these operations operated by partners. The operations will be made 7 days a week, including holidays; therefore, Operations Analysts are all on a 4x3 schedule, separated between front and back teams.

This person will manage delivery station logistics from external partner stations to ensure performance and compliance with processes from those partners. They will work in an environment that is highly collaborative, which is closer to a startup than a large company. The attitude adopted is that no idea is a bad idea, and the best ideas are those that should be tested and experimented.

This person must thrive and deliver results in an ambiguous, fast-paced, and dynamic environment. Part of their functions may be performed virtually, such as auditing/visiting partner logistics locations on site.

Our inclusive culture empowers Amazonians to offer the best results for our customers. We don't just celebrate the diversity of our workforce; we celebrate the diverse ways we work. If you want to request an accommodation for the interview or integration process, notify your recruiter and they will connect you with our Accommodation Team.

Key job responsibilities

- Monitor daily the efficient operation of partner logistics, suggest and implement improvements;

- Create and track operational metrics with partner logistics;

- Analyze data from various sources and identify relevant trends to make quick and important business decisions;

- Find practical and simple solutions for complex problems;

- Serve as a liaison between internal and external stakeholders, considering objectives, limits, compliance, and privacy of information;

- Dive deeply into the root causes of operational problems.

Basic Qualifications

- Bachelor's Degree in Engineering, Administration, Operations or related fields.

- MS Office, with advanced level in Excel (vlookup, advanced formulas, dynamic tables, macros).

- Availability to work flexible hours including weekends and holidays.

- Availability to travel 25% of the time.

- Basic English.

- Previous experience in data analysis and building dashboards.

- Mastery of tools such as SQL, Excel, Power BI, Quicksight or Tableau.

- Ability to transform data into clear and actionable stories.

- Organization, autonomy, and high attention to detail.

- Good interpersonal communication.

Preferred Qualifications

- Advanced English.

- Experience in Logistics, and/or Transportation.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.