Junior Social Media Analyst

About Bradesco

We believe in the power of trust. Trust that brings people together, guides and transforms lives on a daily basis. Joining Bradesco is about being part of a moment of transformation. An environment that combines the solidity of a history built over decades with constant evolution, always looking to the future. Here, you'll find space to learn, grow and take center stage in your career, with support, structure and opportunities that follow your development. More than just working for a large institution, it's about being part of a team that impacts millions of people, contributes to national development and builds, every day, a more accessible and sustainable future for society.

About the area

Marketing: Responsible for building and strengthening the brand, acting in defining communication strategies, positioning and relationship with clients. Develops campaigns, actions and content that connect the bank to its audiences, supporting attraction, engagement and business growth. Contributes to consistency of the brand and value generation alongside society.

How will your day-to-day be?

As a Junior Social Media Analyst, you'll work in the Marketing area and your main activities will be:

• Continuously monitoring social media and digital environments, following mentions related to the brand, clients, products, services and strategic business themes.
• Identifying, analyzing and signaling potential crises, reputational risks and sensitive issues, supporting decision-making and action plans.
• Mapping trends, behaviors, conversations and relevant movements in social media, transforming data into actionable insights.
• Identifying creative opportunities and positioning based on high themes, cultural trends, conversations and current events, connecting these opportunities to the brand's strategy.
• Acting as a connection between the brand, clients, products and services, ensuring an integrated view of conversations and consumer experience.
• Supporting internal areas with social intelligence for campaigns, positioning and communication actions.
• Monitoring indicators and generating real-time alerts about relevant movements in the digital environment.
• Working in partnership with communication, marketing, customer service and business teams to direct actions.
  
  
  

Work model

100% Remote

Profile we're looking for

We value those who understand the client deeply, work in partnership and transform knowledge into impactful deliveries. Professionals with a sense of ownership, consistency in execution and focus on results, who continuously evolve, share learnings and use technology to turn challenges into relevant solutions for the business.

Requirements

• Solid experience with social media monitoring, social listening and digital conversation analysis.
• Knowledge of tools for monitoring and managing social media (e.g. Brandwatch, Sprinklr, Buzzmonitor, Stilingue, Emplifi or similar).
• Solid experience in identifying, classifying and following up on reputational crises and sensitive issues.
• Analytical capacity to transform data and volume of conversations into insights and actionable recommendations.
• Knowledge of social media metrics, brand indicators and digital behavior.
• Excel and PowerPoint at intermediate/advanced level.
• Experience with real-time monitoring and alert management.
  
  
  

What you'll find here

Care for you

• Health and dental plan
• Life insurance
• Viva Bem: health, well-being and quality of life program
• TotalPass
  
  
  

Growth with you

• Bradesco University (Unibrad)
• Educational partnerships
  
  
  

Safety for your future

• Participation in profits or bonuses (according to job eligibility)
• Private pension plan
• Special conditions on products and services
• Tariff exemption: special conditions on various products and services
  
  
  

Aid for your life and family

• Meal and snack allowance
• 13th food basket
• Childcare or babysitting assistance
• Maternity leave of 180 days, accompanied by gestational support until postpartum
• Paternity leave extended to 20 days
• Optional transportation voucher
  
  
  

Totally thought out to support your growth journey with balance, security and opportunity.

Diversity

In Bradesco, diversity is valued and strategy. We work to build an inclusive environment and a team of collaborators that reflects the diversity of Brazilian society. Therefore, we value people with different histories and characteristics, such as gender, race, sexual orientation, disability, age and other dimensions of diversity.

If you believe in trust as the basis for transformation, enjoy challenges and want to grow in an environment that evolves alongside you, your place may be here. Come be Bradesco!