Process Analyst

Objective Analyze value chains through direct and indirect surveys, statistical results, correlation with the rest of workflow flows in order to generate the E2E definition of activities, responsible parties, and metrics for optimization and continuous improvement in operational and administrative areas of the VP of Sales and Customer Service generating supporting documentation for its correct and timely execution. About the Role Generate supporting documentation for the coordination and implementation of process improvements, monitoring and control of key performance indicators, and analysis of results to make informed decisions. The ideal candidate will have experience in process analysis, improvement methodologies, and data analysis. He/she should be able to analyze complex processes, identify areas for improvement, and develop effective solutions. Additionally, he/she should be able to communicate effectively with stakeholders, including process owners, team members, and senior management. The role requires strong analytical skills, attention to detail, and ability to work in a fast-paced environment.