Serasa Experian
10 months ago
Full Implementation and Onboarding Analyst
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Company information
- Company
- Serasa Experian
- Location
- Brasil, Sudeste, Estado de São Paulo, São Paulo Brazil
- Posted
- 10 months ago
Job description
Job Description
- Perform project documentation, alignments, and deliveries made.
- Conduct training sessions to clients.
- Lead the entire client onboarding process, seeking speed and quality in deliveries.
- Mapped customer needs and evaluated possibilities of resolution within Mova's toolset.
- Serve as a reference point for initial doubts, ensuring a positive experience.
- Work in partnership with internal areas (Commercial, Products, Legal, Support) to resolve pending issues and align expectations.
- Promote continuous improvements.
- Identify growth opportunities.
- Promote the best options and best practices for using Mova's APIs and/or White Label Mova to clients.
Required skills
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