MSX International
10 months ago
Data Analyst PL
Sign up to save this job, get alerts, and apply with an optimized CV.
Company information
- Company
- MSX International
- Location
- Brasil, Sudeste, Estado de São Paulo, São Caetano do Sul Brazil
- Posted
- 10 months ago
Job description
A MSX is seeking professionals to work on transforming satisfaction data (quantitative and qualitative) into actionable insights, focusing on reducing complaints, improving customer experience, and guiding action plans for concessionaires and internal areas (Commercial, Post-sales, Operations, IT), with a background in Computer Science or related fields. If you want to be part of an innovative and results-oriented team, this might be your opportunity. Here you will be responsible for:
- Analyzing satisfaction data and transforming information into strategic insights.
- Identifying root causes and proposing actions to improve customer experience.
- Performing clustering of systems and verbalization analysis.
- Ensuring governance and methodological standardization in analysis processes.
- Supporting internal areas with reports and recommendations based on data.
Required skills
Interested in this position?
Create your free account and tailor your CV to match this job.