Alternance - Renault Rent Consultant H/F (Based in Lyon)

Your main missions will be as follows:

Commerce :

• Relay the policy of the Renault Rent Responsible/Exploitation Responsible on site,
• Manage the Renault Rent Agent or ensure client reception,
• Apply and enforce procedures and standards,
• Earn a rigorous client qualification,
• Alert the Renault Rent Responsible (or Exploitation Responsible) to needs for vehicle deployment,
• Ensure high-quality service to clients,
• Ensure and have ensured vehicle cleanliness in park,
• FOLLOW UP AND RE-LAUNCH INTERNET LEADS.

Gestion - organisation :

• Preliminary payment, credit card guarantee,
• Verify that settlement terms are respected during Renault Rent restitution,
• Ensure protection and management of client payments (cash, checks),
• In conjunction with accounting, ensure follow-up and recovery for client accounts Renault Rent,
• Mastery the cost of negotiation.

Sécurité, hygiène et environnement de travail :

• Respect and enforce safety rules on site, including for external companies and set an example,
• Use collective protective equipment,
• Wear individual protective equipment,
• Maintain order and cleanliness at your workstation.

In the event of any dysfunctions or non-compliance with the code of ethics detected, the Renault Rent Consultant is required to report the information to their hierarchy.

Recommended training : Student in BEP to Bac+2 commerce. Knowledge : invoicing coding, basic mechanical maintenance, vehicle functionality and embedded systems. Experience : desired. Skills :

• General: confidentiality/discretion, loyalty, integrity, teamwork, curiosity, problem identification, demand, self-confidence, critical thinking, political sense.
• Career: rigor, organizational sense, initiative spirit, listening capacity, client sense, information classification, anticipation, tenacity, communication, result-oriented.