Alternance Customer Success Support - Nice (F/H)

Job description

Start-up in full development!Assist the team of the Support service: processing tickets on different phases (level 1) (upskilling on native and detective software functionality)Manage customer support, whether by phone, video or email.New features are released very regularly, you will have to accompany clients and guide them in discovering these latest onesAnimate training workshops for clientsL'ISCOD, specialist of the field...

Required skills

training development team support software email workshops service processing phone functionality clients start-up phases video features level native tickets upskilling guide detective regularly latest discovering

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